Shopping Cart
Your Cart is Empty
There was an error with PayPalClick here to try again
CelebrateThank you for your business!You should be receiving an order confirmation from Paypal shortly.Exit Shopping Cart

Applied Emotional Intelligence

The Difference It Makes

The competencies of the model below help us consistently demonstrate the productive being states on the right side of the model, as opposed to the unproductive being states on the left, that we can all be at times.

For instance, the skill of Positive Influence helps people create a productive environment for others. Positive Influence equips you with the capacity to encourage colleagues to cooperate and work effectively together. People who can positively influence others’ moods, feelings and emotions are empowering to work with and easily motivate those around them.

Your Story

If you are reading this page then you want to know how to improve your leadership style to achieve even greater results in both, your business and private life.

You are either:

  • a CEO or:
  • Director;
  • General Manager;
  • Manager;
  • Board member;
  • Team Leader;
  • Executive in the public sector;
  • or you have another role in a leading position.

As a leader you might feel challenged at times. Patience is often stretched and it seems that there is never enough time in the day.

...and all these, sound familiar to you:

  1. Burning out by taking too much work on, long hours, not taking decent breaks or holidays, worrying about work at home (which you do often), insomnia, unrealistic expectations,​ perfectionism.
  2. Difficulty delegating tasks because everyone else is already overloaded with work.

  3. Difficulty delegating tasks because 'they' do not do it as well or as fast as you do it.
  4. Being misunderstood, misinterpreted, not listened to.
  5. Need to communicate more carefully and repeatedly to some of your staff.
  6. Increased need to address issues of motivation, complaints and interpersonal conflicts, though there is less time available for resolving these problems.
  7. Sense of loneliness and isolation, hard to find personal support, you might have no one to talk about all these issues.
  8. More personal and emotional problems brought to your desk, many you cannot solve.
  9. Feeling responsible for the efficiency, productivity, reputation and resources.
  10. Emotional stress and guilt related to making decisions that have powerful consequences on employee's lives. 

It would help if you develop

  1. An inner focus to be aware of your own feelings, values and intuitions, and to manage themselves well.
  2. A focus on others allows you to read people well, which is key to managing relationships – the art of leading itself.

  3. An outer focus allows you to understand the larger forces and systems that they must navigate and to determine the best strategy going forward. 

I invite you to...

 ... place emotional self-control and attention on the central stage so that you can direct it where you need it anytime you need it. That will help you as a leader to be in command of where you, and your organisation are at any given moment and what to focus on.

You will know how to be in touch with your inner feelings, you can control your impulses and reactions, you understand what others want and need and why all this is important to leadership.



Camelia Petrus, PGDip. I/O Psychology, Work Psychology and Business Development, Senior Consultant with Lynch and Associates Ltd.

Camelia graduated from Massey University Auckland in 2005 with a PGDip in Psychology majoring in I/O (work) psychology. She joined the team in 2016 where she leads the Business Development team.

"As leaders, we must allow ourselves to work on a much deeper level than simply 'identifying' our organisation’s core values - we have to learn to fully live them."